insights

client stories: working with tea

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written in

2025
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reading time

5 min
Client Stories: Working with Tea

"insights from real conversations and real problems"

ARTification UK: From Volunteer to Trustee

"It's been an amazing experience since Thi joined as a volunteer, all the way until now as a trustee!"

— Rachel Pepper, Director of ARTification UK

Rachel first invited Tea into ARTification as an extra pair of hands for community art events. Over time the role shifted from “helping out” to building resilient systems: consolidating Google Drive, training staff to run hybrid events, and drafting comms templates in both English and Vietnamese. When the charity’s board needed steadier digital strategy, Rachel asked Tea to become a trustee.

Cadmore Auctions: Calm Delivery, Even on Tight Deadlines

"Competent and pleasant to work with!"

— Anna Vu, Cadmore Auctions

Cadmore Auctions moves quickly—daily catalogue updates, marketing campaigns, bidder queries. Tea created a shared operations tracker, automated image processing with Python, and hosted weekly “unblocker” calls so specialists could flag issues before they snowballed. Anna credits that cadence for keeping releases on schedule without the usual firefighting.

Northsfield Camera Club: Gentle Structure for Volunteers

"Absolutely brilliant, very organised, very efficient!"

— Jonah Rees, Northsfield Camera Club

Camera clubs run on volunteers who already have full lives. Tea introduced a single Notion hub for events, sign-ups, and sponsorship requests, then coached the committee on how to groom tasks in 30-minute stints. Jonah says the club now spends more time celebrating members’ work and less time chasing lost information.

Across each collaboration, the pattern stays the same: listen carefully, simplify the workflow, and leave teams with tools they can keep running without an embedded IT department.

what do you think?

this article might've started as a scribble on the back of a receipt during a bus ride, a spark of something real after a conversation over a pint of leffe, or notes from a sunday afternoon client call that left me buzzing with ideas. however it came to be, i hope it found you at just the right moment.

if it stirred something in you, or if you're just curious about anything from automating the boring bits of your business to capturing your quiet magic in a coffee shop shoot. shall we pencil something into the diary?

i'd love to be on the other end of the conversation.

Thi Nguyen offers a wide range of marketing, automation consultancy for small, medium enterprises. Email: dakthi9@gmail.com. She's currently based in London, UK.
keep in touch (I'd love to)
Copyright © 2025. Made by Thi Nguyen